- Payment Methods
- Delivery Services - Estimated Time of Delivery
- Personal Data - Privacy - Security
- Return Policy
- Color or Size Change
- Returns due to our fault
This e-shop is an online representative of the company “AFI AVOURI O.E” ? “(TAX REGISTRATION NUMBER 800643056 Public Economic Services Department of Nea Ionia), located in Riga Fereou 2 & Irakliou Ave 175. , Nea Ionia, Attica.
The user of this website has the responsibility of reading the Terms & Conditions before proceeding to any purchase or account registration on lovincloz.com. The user automatically accepts and agrees with the terms by using any services on this website. This website has the right to change the Terms & Conditions without further notice.
It is the user’s responsibility to check regularly for any changes.
PAYMENT METHODS
- Cash-On-Delivery (Free, available for deliveries in Greece only)
- Bank Account Deposit
- PayPal
- Charge card or Credit card
The orders through lovincloz.com e-shop are adjusted by the law 2215/1994 and each modification.
DELIVERY SERVICES – ESTIMATED TIME OF DELIVERY
DELIVERIES IN GREECE
Deliveries in Greece are being made by the ACS company and
orders will be delivered within two (2) – three (3) working days.
-For any purchase over 70 Euros, shipping is free.
-For any purchase under 70 Euros, shipping is 3 Euros (VAT included)
-For remote/ inaccessible areas the order will be delivered to the nearest ACS shop.
INTERNATIONAL DELIVERIES
International Deliveries are being made by Hellenic Post and have extra shipping costs for the buyer. If the ordered products are available, they are being sent within one (1) – two (2) working days.
PERSONAL DATA - PRIVACY – SECURITY
For an order to be made and to be able to contact the customers, personal information is required. (Name, Address, telephone number, e-mail, Shipping Address, credit card info, etc.)
Lovincloz only uses this information to service the customers. On no account personal information will be revealed, posted or sold to a third party. (Unless our company is obligated by law, in order to remove confidentiality.)
Lovincloz.com e-shop is working under the current Greek legislature. Conservation of any personal data is valid for the time period you are registered to lovincloz.com services.
RETURN POLICY
The client has the right to return the order, or part of it, within fourteen (14) working days, counting from the date of delivery, without having the responsibility to state the reason of return. In order to ask for return, the client is required to fill in a return application, which is available here, and send it to our company’s address.
The returned products have to be in excellent condition and no special marks should be removed. The buying receipt should be also enclosed is the package.
The money of return is being sent within fourteen (14) days, counting from the delivery date of the package.
COLOR OR SIZE CHANGE
The client is able to ask for a color or size change of clothing products within seven (7) days from its delivery, as long as there is availability.
In this case, the return expenses and the new shipping expenses are paid by the buyer. It is also required to fill in a return application, which is available here.
The buyer has the right to ask for one (1) change per product and is responsible for the return of the products. All the returned products will be inspected in order to accept the return. To change an item over a different one, the buyer should first ask for a return and then place a new order. We advise you to keep the courier company/post office receipt until the procedure of return is completed with a confirmation mail to you.
RETURNS DUE TO OUR FAULT
In this case, all extra expenses are covered by our company.
DEPARTMENT OF RETURNING PRODUCTS
LOVIN’ CLOZ
Riga Fereou 2 & Irakliou Ave. 175, Nea Ionia
Postal Code: 142 31
Tel: (0030) 213 0361830